Our commitment to clinical expertise.

Our commitment to clinical care is deeply rooted in our overarching mission to prioritise the health and wellbeing of our users.

The GoodShape Platform offers a range of high-quality and evidence-based clinical services, ensuring that your people can always access reliable and trusted medical resources, whether they need triage, advice, or signposting to a specialist provider. 

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Nurse expertise

Our team of NMC-registered nurses are a core pillar of our clinical support service.

With over 300 years of combined experience across 30+ clinical specialisms (including everything from occupational health to mental health and emergency care to oncology), our nurses provide expert triage and advice to help get your employees the advice, triage and signposting they need to feel better sooner.

Care pathways

Our clinical care provision is focused on building comprehensive care pathways to help return employees back to health, and then to work, as early and safely as possible.

When speaking with a member of our clinical team when reporting an absence, employees will receive expert triage before being signposted to the appropriate care pathway(s), whether that's simply self-care advice, referral to a specialised service, or in rare cases, to emergency services.

Nurse expertise (1)
Nurse expertise (1)

Care pathways

Our clinical care provision is focused on building comprehensive care pathways to help return employees back to health, and then to work, as early and safely as possible.

When speaking with a member of our clinical team when reporting an absence, employees will receive expert triage before being signposted to the appropriate care pathway(s), whether that's simply self-care advice, referral to a specialised service, or in rare cases, to emergency services.

Third-party clinical support

Clinical impact

The results of day-one clinical care are highly impactful.

On average, our service delivers up to a 3x reduction in the reoccurrence of symptoms for employees, helping to improve their quality of life. And although our service is not an emergency care line, we also attend to a high number of critical interventions, saving around 180 lives every year.

Our clinical specialisms include...

  • cardiology
  • respiratory
  • dermatology
  • obstetrics
  • neurology
  • urology
  • gastro-enterology
  • orthopaedics
  • mental health
Calculate your impact of absence
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How much is absence costing your business?

Get a personalised summary of the unique costs and risks of employee absence on your organisation with our Impact of Absence Calculator.

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