Login / Register

Employee registration

If your employer has enabled the GoodShape App:

1. Check your work email inbox for your registration email.

2. If you can’t find it, email customer.services@goodshape.com with your full name and company name.

3. We’ll resend a registration link to your work email. 

If you have the registration link, click below to download our mobile app.


Alternatively, scan the QR code below to access the appropriate app store for your device.


Managers login

Click below to access GoodShapeCentral (GSC) for employee management and reporting.

GoodShape Academy

If you’re a Manager with a technical query about GoodShapeCentral or one of our products, please visit the GoodShape Academy to find a tutorial that can help answer your question.


I'm an employee and I'm locked out of the GoodShape App - how do I unlock my account?

To unlock your account, open the app, select 'Forgotten your password?', and follow the instructions.

How do I report an absence?
To report an absence, log in to the app with your GoodShape account details, click 'Report an absence' on the homepage, and complete the form. If this is your first time using the App, you will need to complete a few registration questions first.
Who will be notified of my absence?

Details of reported absences will be sent to the designated ‘Notification Contacts’ chosen by your HR team, including your line manager. Depending on the nature of the absence, such as a workplace accident, other relevant parties like health & safety representatives may also be informed.

I'm a manager and I'm locked out of GoodShapeCentral - how do I unlock my account?

Contact one of your organisation's HR admin users for support with unlocking your account.

I’ve downloaded the GoodShape App, but I can’t access it - what do I do?

To start using the GoodShape App, you’ll first need to create a GoodShape account. To do this, follow the link in the registration email we’ve sent you and create an account - you can then log in to the app using your details. If you need a new registration email, please call your dedicated absence support line or speak to your HR team.

I don’t have a work email address - what should I do?

If you don't have a work email address, please call your dedicated absence line. If you can't find this number, then contact us on 0345 456 5767.

Still need help?


If you are unable to use the App to report your absence, you can call your organisation’s dedicated absence line. If you can’t find this number, then contact us on 0345 456 5767.

Please do not use the form below to report an absence, as we cannot guarantee that it will be registered.

If you have any other questions about GoodShape, please speak to a member of your HR team.


Please use the form below and one of our team will be in touch within 48 hours.