PLATFORM OVERVIEW
Enterprise-grade workforce intelligence platform
GoodShape combines workflow automation, workforce health intelligence and AI-guided engagement to help large organisations identify risk earlier, intervene more effectively and improve workforce availability at scale.
A platform and services built for smarter workforce decisions
Bringing together absence management, health service routing, case management and predictive insight in one connected platform designed for complex organisations.
Three integrated capabilities that drive measurable outcomes
|
01 Identification Automate policies and best-practice workflows, capture high-quality workforce health data and create early visibility of emerging issues. |
|
02 InterventionDeliver day-one support through personalised digital care, structured referral pathways and manager guidance and support. |
|
03 IntelligenceUse real-time dashboards, benchmarking and predictive analytics to improve decisions, target action and measure impact. |
Ways to access GoodShape
The GoodShape App
For employees
Employees can report absence and access personalised support and guidance, or log in via their browser if they don’t have a smartphone.
GoodShapeCentral
For managers and HR
Managers and HR teams can view absence in real time, streamline processes, and take informed action to reduce cost and risk.
Contact Centre
Accessibility option
Employees can also report absence via a dedicated phone line, providing an accessible alternative with accurate capture and consistent support.
Platform features
|
DATA CAPTURE & STREAMLINED WORKFLOWS Capture absence and health data instantly and trigger consistent, policy-led actions across the organisation. Data feeds to payroll, HCM and rostering systems. Automated processes |
|
AI ASSISTANTS Help managers, HR teams and employees access the platform quickly and confidently with intuitive AI-enabled support. Easy access |
|
EMPLOYEE SUPPORT Accelerate recovery with personalised self-care plans, digital advice library, signposting to GoodShape's telehealth services and other employer funded services (OH, EAP, Physio). Personalised advice |
|
MANAGER SUPPORT Give managers duty-of-care online training and guidance, and task management tools aligned to organisational policy. Improving confidence and compliance. Guidance & support |
|
COMPLEX CASE MANAGEMENT Support more complex or long-term cases through structured case handling and coordinated action. Resolving cases within three months. Targeted interventions |
|
DATA INSIGHTS & ANALYTICS Track workforce health patterns in real time and identify risk earlier using predictive models. Utilise clear intuitive dashboards adapted to your needs. Improved decisions |
Meet the GoodShape AI Team
Your always-on absence management assistants
Our multidisciplinary AI assistant team is designed to help employees, managers and HR teams easily manage absence and get the most out of the platform.
They have been carefully developed using our extensive industry knowledge and proprietary database of 1.5 billion data points – spanning 25 million+ absences, 600+ absence policies, and 400,000+ health appointments over the past 15 years.
Boman
Support Adviser
A support specialist that helps managers navigate and utilise the platform. His objective is to share knowledge in a way that helps users learn and become more effective at managing absence.
Claudia
Wellbeing Assistant
A wellbeing assistant there to support employees every time they are unwell. She advises on care pathways and helps navigate employees to the advice, services and tools that can help aid their recovery.
Morgan
Data Scientist
A data scientist focused on the analysis and interpretation of health and absence data, producing reports and insights to assist HR teams to understand the real absence issues, and how to address them.
Shani
Policy Adviser
An adviser with extensive knowledge of best practice, who can advise on changes to absence and health related policies by HR teams, helping organisations to reduce risk and capitalise on opportunities.
TECHNICAL CAPABILITIES
Enterprise-ready integration
GoodShape integrates with HR, payroll, HCM, rostering and service-provider systems, making implementation straightforward and reducing the burden on managers and central teams.
✓ HR, payroll and HCM systems
✓ Occupational health, EAP and health service providers
✓ Health Trust data exchange
✓ Wearable device connectivity Information Systems (HRIS)
.png "People walking down corridor")
TRUST & SECURITY
Industry-leading security and compliance
GDPR-compliant by design, supported by recognised security and compliance standards.
|
|
|
|
Ready to transform your workforce performance?
See the platform in action and discover how GoodShape can deliver measurable outcomes for your organisation.