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Three of the biggest challenges facing employees today:

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Tricky conversations.

Health issues, especially those concerning mental health, can often be awkward or embarrassing to discuss with a line manager.
 
Employees may also feel guilty for not being able to work for the disruption their absence might cause to deadlines and workload.
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Lack of professional support.

Over half of employees would value getting professional advice when unwell.
 
It's natural for employees to want to be validated and protected, especially through long-term absence, but clinical advice and triage is something line managers and HR teams are largely not equipped to provide.
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Privacy and confidentiality.

Health is a very personal issue. Many employees do not feel comfortable sharing the reason for their absence with their employer, whether for fear of being judged or simply because they believe it's not something their manager or HR team need to know.
 
This often means that employers can't provide adequate support to help their people feel better.

How we help you solve them.

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Self-serve absence reporting.

The GoodShape App makes absence reporting easier and more convenient than ever.

Our chatbot means you can report absence 24/7 without having to talk to anyone unless you want to, and your manager will be notified directly of any updates through the GoodShape Central platform. 

Professional clinical support.

Whether reporting an absence or just seeking advice, our clinical team can provide expert triage, self-care advice and signposting through an easy-to-book, free appointment.

Third-party clinical support
Third-party clinical support

Professional clinical support.

Whether reporting an absence or just seeking advice, our clinical team can provide expert triage, self-care advice and signposting through an easy-to-book, free appointment.

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Confidential service.

With GoodShape, you choose what information you want to share with your employer without sacrificing access to professional support.

Plus, all data is anonymised in wider employee health reports, so your employer only sees what you want them to.

“We would recommend GoodShape to other organisations who want to streamline processes and reduce absence.”

HR Business Partner
Heathrow Express

“... when we are alerted to
high levels of absence, such as musculoskeletal problems in the factory, we can proactively address them because we now have clear trigger levels in place.”

HR Director
Philips

“Across 11,800 staff, GoodShape helped to recoup 33,040 working days within 12 months - or the equivalent of returning 144 full-time staff to work.”

HR Director
NHS Trust

“We estimate that we’ve saved £152,000 in terms of increased productivity and efficiency savings. This means that the absence service has provided a great return on investment, and having more employees available to work gives us a far greater opportunity to deliver a good service for our customers.”

Head of HR
Ealing Council

GoodShape's Employee Health Management App Features:

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Absence Reporting

Employees can use the app to report, update and close absences from work 24/7.

While doing so, they are reminded of organisational policies and are prompted to provide additional information, such as fit notes and contact information.

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Daily Care Plans

A daily set of wellbeing activities known as a care plan. Each care plan includes hydration, diet, exercise, mental wellbeing, self-care, and rest activities.

Employees can track their progress and analytics are used to encourage them to proactively manage their wellbeing and get back to health as early, and safely, as possible.

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Health Advice Library

A collection of clear, concise and safe clinical advice across a variety of topics including illness, allergies, wellbeing, health and safety, risk management and crisis management.

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Wellbeing Advice

A fully curated wellbeing advice library, covering over 60 health topics. Included in the library are clear details on symptoms, self-care advice, worry signs and how to get support.

A video library is also provided with demonstrations of mobility exercises and walkthroughs of how to manage symptoms and carry out self-care activities.

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Health Profile

A centralised health profile where they can store information, such as their allergies, medications, vaccinations, and medical conditions, enabling them to have an easy to reference, single point of truth for both health and absence in one place.

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Signposting

Signpost employees to other support services made available by their employer.  This might include Occupational Health or Employee Assistance Programs.

In addition, signposting to more than 40 public health services and charities is included, including support for crisis events.

Going above and beyond standard Occupational Health services.

GoodShape is not an Occupational Health provider; what we do goes far beyond that.

While we do interact with and signpost employees to Occupational Health where appropriate, our approach to Employee Health Management is focussed more on identifying the cause of an absence and working with the employee, line manager and HR to remove any barriers preventing employees from returning to work.

Whether an employee is suffering from mental health issues, musculoskeletal problems, neurological disorders, injuries or any other reason for absence, we can help to identify it early and create a tailored care plan for each absence.

Contact us to find out more about GoodShape’s Employee Health Management Software.

Resources

Blogs

Mental Health

Employee Wellbeing

Employees

Tuesday, 13 May 2025

Why Community at Work Matters: Fostering Connection to Improve Mental Health and Reduce Absence

As we mark Mental Health Awareness Week 2025, this year’s theme – “community” – is a timely…

Blogs

Employee Wellbeing

Employees

Tuesday, 6 May 2025

How to Make a Business Case for Investing in Wellbeing Support

Blogs

Employee Wellbeing

Employees

Tuesday, 8 April 2025

How does GoodShape support employees?

GoodShape empowers employees to manage their health and wellbeing with confidence, ensuring…

Blogs

Tuesday, 25 March 2025

The Daylight Saving Time absence hangover: what employers should know

Twice a year, we set our clocks forward or back in the name of Daylight Saving Time (DST), and…

View more
Learn the truth
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What your employees aren't telling you: the truth about wellbeing, openness, and absence.

What do the British workforce think about health & wellbeing, from stigma and presenteeism to seeking support?

Learn the truth